Application Management

Do you have a customized implementation in your Magento e-store? Then you must be scratching your head a lot. Day-to-day issues can create a ripple effect in your customized implementation or even rectifying an issue can change its behaviour if not handled properly. Then it is again the same process of finding what went wrong, how to rectify it cycle comes in. Rectifying issues and changes, with a customized implementation on the side, have to be done by someone who is an expert. A Magento application management service is what you would need.

Leave your technology worries to us, and concentrate on serving your customers better. Your system will be running in top shape and all your minor changes and features will be implemented without any hiccups because we know what we do and we have done it a thousand times.

Our prices

Pricing details for our services

# Service Price Services included
1 Application Management Service $360/month Support hours included: 20 hours

Routine Tasks:

  • Apply security patches if any
  • Test validity of the backup
  • Review server and application health
  • Preventive checks to avoid common issues
  • Performance & uptime monitoring

Support hours usage:

  • Magento Expert support & consultations
  • Support to fix bugs related to standard Magento and extensions
  • Support to fix bugs related to custom development*
  • Minor changes to the application (coding and configuration)
  • Installation & testing for third-party extension

Support mode:

  • Priority 24×7 support for critical issues (site down, can’t check out cart)
  • Ticket & email based support during business hours for all other tickets
2 Additional Support hours $20/Hour
* Support for custom development will require code review and cleanup and might involve a one-time additional cost.
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Your Magento store giving you headaches?

Leave your technical worries to us and focus on business